Privacy Policy and Use of Cookies

Name: Hotel Vega Wrocław
Address: ul. Grabiszyńska 251, Wrocław, 53-234, PL
Telephone: +48 71 339 03 67

This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with their use of services offered by the Hotel Vega Wrocław website (hereinafter: the Service).
The administrator of the personal data contained in the Service is Bacero Hotele Sp. z o.o., Wrocław 53-234, Grabiszyńska 251, registered under the business register number NIP: 8943228086 (hereinafter: the Administrator).
In order to ensure the security of entrusted personal data, the Administrator operates on the basis of internal procedures and recommendations, compliant with relevant legal acts regarding personal data protection, in particular the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
The Administrator exercises particular care to protect the interests of the data subjects and especially ensures that personal data are:
1. processed lawfully;
2. collected for specified, lawful purposes and not further processed in a manner incompatible with those purposes;
3. accurate and adequate in relation to the purposes for which they are processed;
4. stored in a form that allows identification of the persons to whom the data relate, no longer than necessary to achieve the purpose of processing.
Personal data are processed based on the consent given by the Service users and in cases where applicable law authorizes the Administrator to process personal data.
The Administrator processes personal data voluntarily provided by the Service users solely for the purpose of:
1. responding to inquiries sent by users using the contact form,
2. accepting reservations via the online booking system,
3. providing services offered by the Administrator pursuant to Art. 6(1)(b) of the GDPR,
4. marketing, including sending commercial information to the e-mail address if the Client has consented by ticking the appropriate box during the reservation process or inquiry via the contact form. Consent to process data for marketing purposes and to receive commercial information may be withdrawn by clicking the relevant link in the received message or by sending such a request to the Administrator's e-mail address,
5. realization of the Administrator's legitimate interest in specific cases based on Art. 6(1)(f) of the GDPR, e.g., debt collection or video surveillance of the premises.
Recipients of personal data may include authorities, institutions, and entities authorized by law, as well as entities providing services to the data Administrator (e.g., legal, IT, marketing, accounting services, and other entities involved in the execution of the ordered service).
The Administrator may use automated decision-making, including profiling, for marketing purposes and to customize the offer.
Users who provide data to the Administrator have the right to access, modify, request deletion, limit, or stop processing their personal data at any time. Users can also request the deletion of their personal data from the Service at any time. The right to data portability does not apply because no data exchange standard has been established between hotel facilities.
Service users have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise the rights indicated in point 8, users should contact the Administrator using the same e-mail address or phone number provided to the Service, contacting hotelvega@hotelvega.pl.
Any user of the Service may lodge a complaint with the Personal Data Protection Office.
The Administrator collects information about users and their behaviors in the following ways:
1. by voluntary input of information in forms,
2. by collecting "cookies" files.
Upon first visit to the Hotel Vega Wrocław website, users are informed about the use of cookies. By remaining on the site, the user accepts the use of cookies on the website. Failure to change browser settings by the user is equivalent to consenting to the use of "cookies".
The installation of cookies is necessary for proper service provision within the Service. Cookies contain information necessary for the proper functioning of the website, especially those requiring authorization. Users can change their browser settings regarding the handling and storage of cookies at any time.
The following types of cookies are used within the Service:
1. session cookies - remain in the browser until it is closed or the user logs out of the website where they were placed,
2. persistent cookies - remain in the device’s browser until they are deleted by the user or until a predetermined time specified in the cookie settings.
Regarding functionality, cookies can be divided into:
1. conversion cookies, which allow analysis of the effectiveness of different sales channels;
2. tracking cookies, which, combined with conversions, help analyze the effectiveness of various sales channels;
3. marketing cookies, used to personalize advertising content and ensure proper targeting;
4. analytical tools, which help improve user experience by understanding how users interact with the site;
5. essential cookies, fundamental for the basic functionality of the website. The cookies we use allow us to develop our site.
Some cookies may be placed by the website and online booking system provider only for the purpose of:
1. improving and supporting the booking process;
2. analyzing and collecting statistical data regarding the use of the website and online booking system to improve them;
The Service may contain links to other websites that operate independently from the Service and are not supervised in any way by the Service. These websites may have their own privacy policies and terms, which we recommend carefully reviewing.
The Administrator reserves the right to change the privacy policy due to the development of internet technology, possible changes in personal data protection law, and the development of the Service. Users will be informed about all changes in a visible and understandable manner.